These Terms and Conditions ("Terms") govern all services provided by A Dreamed Reality ("Agency," "we," "us," or "our") to the client ("Client," "you," or "your"). By engaging our services, signing a proposal, statement of work, or invoice, or by making any payment to the Agency, the Client agrees to be bound by these Terms.

1. Scope of Services

The Agency will provide creative services as described in the applicable proposal, statement of work, contract, or invoice ("Project"). Any changes to the scope of the Project must be agreed to in writing and may result in additional fees and/or an adjusted timeline.

2. Fees and Payment

2.1. Fees for the Project will be set out in the applicable proposal, invoice, or agreement.

2.2. Payment schedules (e.g., deposit, milestone payments, final payment) will be specified at the time of engagement.

2.3. Invoices are due upon receipt unless otherwise stated, and late payments may be subject to interest charges and/or suspension of work.

3. No Refunds

3.1. All payments made to the Agency are non-refundable. This applies regardless of the stage of the Project, the amount of work completed, or the reason for a refund request.

3.2. Once a Project has commenced — including but not limited to research, concepting, design, drafting, production, or any other preparatory or creative work — no refund will be issued for any amount already paid, whether in part or in full.

3.3. If the Client chooses to terminate, cancel, pause, or otherwise end the Project after work has begun, for any reason, the Client forfeits all rights to a refund of any fees, deposits, or payments already made. This applies whether the Project is complete, partially complete, or in its early stages at the time of termination.

3.4. The Client acknowledges that the Agency allocates time, resources, personnel, and creative effort upon commencement of a Project, and that these costs are incurred regardless of the ultimate outcome or continuation of the Project.

4. Early Termination by Client

4.1. The Client may request to end a Project at any time by providing written notice to the Agency.

4.2. Upon early termination by the Client:

• No refund will be issued for amounts already paid (see Section 3).

• The Client remains responsible for payment of any outstanding fees for work completed up to the date of termination, as well as any fees due under the agreed payment schedule up to that point.

• The Agency is under no obligation to deliver any incomplete, unfinished, or in-progress work product to the Client.

5. Ownership and Usage Rights

5.1. No rights are granted to the Client upon early termination. If the Client chooses to end the Project before it is completed and fully paid for in accordance with the agreed terms, the Client acquires no license, ownership, or usage rights of any kind to any materials, deliverables, concepts, designs, drafts, files, or other work product created, shared, or presented by the Agency during the course of the Project ("Materials").

5.2. All Materials — including drafts, concepts, mockups, and any other work shared with the Client during an incomplete Project — remain the sole and exclusive property of the Agency unless and until:

• The Project is completed in full, and

• All amounts due under the agreement have been paid in full, and

• A separate written agreement transferring ownership or granting a license has been executed by both parties.

5.3. The Client may not use, reproduce, distribute, display, modify, or otherwise exploit any Materials received in connection with a terminated or incomplete Project, in whole or in part, for any purpose.

5.4. Upon termination, the Agency may require the Client to delete, destroy, or return any Materials in their possession.

5.5. For Projects that are completed in full and paid for in accordance with the agreement, ownership and usage rights will transfer to the Client as specified in the applicable proposal or agreement, upon final payment.

6. Confidentiality

Both parties agree to keep confidential any proprietary or sensitive information shared during the course of the Project, and not to disclose such information to third parties without prior written consent.

7. Limitation of Liability

To the fullest extent permitted by law, the Agency shall not be liable for any indirect, incidental, special, or consequential damages arising out of or related to the Project or these Terms. The Agency's total liability shall not exceed the total amount paid by the Client for the Project.

8. Independent Contractor

The Agency operates as an independent contractor. Nothing in these Terms creates a partnership, joint venture, or employment relationship between the parties.

9. Amendments

The Agency reserves the right to update or modify these Terms at any time. Continued engagement of the Agency's services following any changes constitutes acceptance of the revised Terms.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Insert State/Country], without regard to its conflict of law principles.

11. Entire Agreement

These Terms, together with any signed proposal, statement of work, or agreement, constitute the entire understanding between the parties and supersede any prior agreements or understandings, whether written or oral.

12. Acknowledgment

By engaging the Agency's services, making payment, or approving a proposal, the Client acknowledges that they have read, understood, and agree to be bound by these Terms, including the no-refund policy and restrictions on usage rights described in Sections 3 and 5.